Effective Business Communication Skills Training

Course Objective:This course aims to enhance positive relationship with internal and external customers increasing productivity, and to improve basic business writing increasing customer relationship.

Content Outline:

    • Principles of Effective Communication
  • Analyzing Communication Process
  • Enhancing Listening and Speaking Skills
  • Giving Feedback
  • Processing Information
      • Business Writing
  • The Writing Situation
  • Simple Routine Business Letters
  • Electronic Mail Writing
  • Managing Writing
  • Avoiding Trite Words and Phrases
      • Intercultural Communication

    Now P2800 Promo Rate

    P3500 regular rate for 8 hours